We ask for a €25 deposit when you order your package. It’s a bit like the deposit you pay when you rent skis, our beautiful bras are worth that and so much more 😍⛷! The deposit serves as insurance so we can continue to offer this service to as many people as possible.
Good to know: Our entire service is ultimately 100% free! You pay no shipping or other fees 🎉!
You’ll receive the full deposit back within a maximum of 14 calendar days, once we have successfully received your return in good condition AND the items you wish to keep have been paid for.
Your deposit is settled according to 4 scenarios:
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You don’t want to buy anything, but want a new package:
We hold onto your deposit for the new package. -
You don’t want to buy anything and don’t want a new package:
We refund your deposit within 14 calendar days. -
You buy items worth €25 or more:
We immediately deduct the deposit from the total amount you pay. If you order extra items afterwards, you won't pay a new deposit for those. -
You buy items worth less than €25:
We refund the deposit within 14 calendar days upon successful receipt of the other items.You can find the full return policy here.
Important note regarding discount codes or gift vouchers: If you ordered using a discount code or gift voucher and paid a lower deposit (e.g., €15), €25 will still ultimately be deducted from your total amount to apply the discount.